Payment and Refund Policy

Last updated: 11/08/2026

Payment Terms

All payments for services must be made in Australian dollars. Invoices are issued upon completion of agreed milestones or at the start of each project. Payment is due within 14 days of invoice date unless otherwise agreed in writing.

Accepted Payment Methods

We accept bank transfers, credit card payments, and other methods as specified in your service agreement.

Refund Policy

Refunds are provided in accordance with Australian consumer laws. If you cancel a service before commencement, a partial refund may apply minus any non-recoverable costs. No refunds are issued for completed services or live coverage already delivered.

Cancellations

Cancellations must be notified in writing. For live video setups and crew coordination, notice of at least 48 hours is required to avoid full charges.

Disputes

Any disputes regarding payments or refunds should be raised promptly via [email protected] or by contacting +61 8 6211 4321. We aim to resolve issues fairly and efficiently.

Contact Information

For questions about this policy, please reach out to newsrivoly.com at 25 Barrack Street Perth WA 6000 Australia or via the details provided on our website.